Privacy Policy for Anzu - Events Booking and Restaurant

Effective Date: 1/10/2023

1. Introduction

Thank you for visiting Anzu, a website dedicated to events booking and restaurant services. At Anzu, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website. By accessing and using Anzu, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use Anzu, we may collect personal information that you provide voluntarily, such as:

Name
Contact information (including email address, phone number, and address)
Reservation details (including date, time, and party size)
Dietary preferences or restrictions

2.2 Usage Data

We may also collect non-personal information about your interaction with Anzu, including your IP address, browser type, device information, and website usage data. This information helps us analyze trends, administer the website, and improve our services.

3. Use of Information

We use the collected information for the following purposes:

To provide and maintain our services, including processing reservations, managing events, and facilitating communication with you.
To personalize your experience and improve our website and services.
To send you promotional offers, newsletters, and updates (with your consent).
To respond to your inquiries, provide customer support, and address any issues.
To enforce our terms of service and protect the rights, property, or safety of Anzu, our users, or others.
To comply with legal obligations and regulations.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

5. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

With your consent or as necessary to fulfill your requests (e.g., sharing reservation information with the restaurant).
With service providers who assist us in operating our website and providing our services (e.g., email service providers).
When required by law, to comply with legal obligations or respond to lawful requests and legal processes.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to a new owner.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

7. Third-Party Links

Anzu may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of any third-party sites or services that you visit.

8. Children's Privacy

Anzu is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete that information.

9. Your Rights

You have the right to access, correct, update, or delete your personal information held by Anzu. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of Anzu after any modifications indicate your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@anzu-egypt.com

Address: Beirut, Street, Cairo Governorate, Egypt

Phone:+20 12 83527022

Thank you for trusting Anzu with your personal information.